Leveringspolitik

Shipping & Delivery Policy

Last updated: 10 July 2025

This Shipping & Delivery Policy is part of our Terms of Service and should be read alongside them. Please review it carefully before purchasing our products. It applies to all orders placed on www.supplme.com.

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What Are My Shipping & Delivery Options?

We offer the following shipping methods:

In some cases, a third-party fulfillment partner may handle your delivery directly on our behalf.

Delivery timeframes are provided in good faith but are non-binding estimates only.

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Free Shipping

We offer free shipping on all subscription orders. You can sign up for recurring deliveries and manage or cancel your subscription at any time through your customer account or by contacting us at info@supplme.com.

 

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Expedited Shipping

If you choose expedited shipping, we will follow up with further tracking and fulfillment information once your order has been processed.

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Subscription Fulfillment

If you are buying a subscription-based product, deliveries will be made according to the selected interval. You will be notified before each renewal and shipment.
 You may update, skip, or cancel your subscription at any time before the next billing cycle.

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International Shipping

At this time, we do offer international shipping with custom rates. 

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Damages, Missing Deliveries & Delays

If your order is delayed, lost, or arrives damaged, please contact us immediately at info@supplme.com.
 We will investigate and resolve the issue either directly or in collaboration with our logistics partners.

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Responsibility for Delivery

Once an order is dispatched, we remain responsible for ensuring that the product reaches you in satisfactory condition. If you do not receive your order within the expected time, please notify us.

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Return Questions?

For questions about returns or cancellations, please refer to our full Refund Policy.

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Dispute Resolution

If a disagreement arises regarding shipping or delivery, we will seek a fair resolution in accordance with Danish consumer law. If unresolved, you may escalate your complaint to the Danish Centre for Complaint Resolution or through the EU Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr

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Contact Us

For any further questions or feedback about this policy, please contact:

SUPPLME ApS
Østergade 17-19, 3th
1100 København K
Denmark
Email: info@supplme.com